Generate and Develop Novel Ideas
Discover and capitalize on new innovation opportunities and tackle pertinent problem areas.
Integration Overview
ServiceNow is a powerful cloud computing platform designed to assist companies in managing digital workflows for enterprise operations. Recognizing that innovation is crucial to an organization’s growth and success, incorporating an innovation management system such as Planbox with ServiceNow can significantly enhance the organization’s ability to discover and capitalize on new innovation opportunities.
Benefits
- Unify innovation and execution workflows: Seamlessly connect your innovation processes with execution workflows to demonstrate the value of your innovation investments.
- Create a new pipeline of opportunities: Transform ideas and concepts generated in Planbox into service records (such as incidents, changes, requests, tasks) for efficient execution within ServiceNow.
- Track progress transparently: Keep everyone in the loop by monitoring the progress of ideas in Planbox and their associated ServiceNow records in real-time.
- Enhance collaboration: Foster a collaborative environment for innovation by facilitating seamless communication and cooperation between various teams.
- Turn projects into outcomes: Maximize the potential of innovation projects with effective resource management, including personnel, budget, and equipment allocation.
- Streamline idea implementation: Accelerate approval, and implementation of new ideas by connecting innovation management business rules and workflows with ServiceNow’s automation capabilities.
Features
- Seamless Idea Submission: Effortlessly submit ideas, challenges, and improvement suggestions directly from ServiceNow to the innovation management platform.
- Streamline Project and Task Management: Efficiently track, prioritize, and assign tasks related to innovation projects through integrated project and task management modules.
- Setup business rule actions in Planbox to create or update records in ServiceNow.
- Map Planbox fields in challenges, ideas and comments to fields in ServiceNow records.
- Data sharing between the two systems, providing a unified view of ideas and progress.
- Link Planbox ideas and challenges to new or existing records in ServiceNow with a single click.
Applications
- Monitor Salesforce activity to discover new opportunities, losses or support tickets that can serve as sources of inspiration for new ideas and innovations.
- Import and synchronize Salesforce company information into Planbox to take advantage of Planbox’s tech scouting platform.
Not the integration you’re looking for? Explore Planbox’s full array of innovation integrations!